Privacy Statement
WEBSITE PRIVACY NOTICE
Effective Date: September 2, 2026
- Introduction
Engage Technologies Corporation, including its affiliated brands Squid Ink, Eastey, and American Film & Machinery ("Engage," "we," "our," or "us"), respects your privacy and is committed to protecting your personal information.
This Privacy Notice explains how we collect, use, disclose, store, and protect information obtained through our websites, products, services, customer support activities, marketing programs, trade shows, and other business interactions.
By accessing our websites or providing information to Engage, you acknowledge that you have read and understand this Privacy Notice.
- Information We Collect
Depending on your interaction with Engage, we may collect the following categories of information.
Contact Information
- Name
- Company name
- Job title
- Business address
- Email address
- Telephone number
- Preferred language
- Marketing communication preferences
Account Information
If you register for an account, distributor portal, service portal, or other online services, we may collect:
- User credentials
- Login information
- Account preferences
- Authentication information
Transaction and Business Information
When requesting quotes, placing orders, registering products, requesting service, or participating in training programs, we may collect:
- Purchase history
- Product registrations
- Warranty information
- Service records
- Shipping and billing details
- Distributor or reseller information
Technical and Usage Information
When you visit our websites, we may automatically collect:
- IP address
- Browser type and version
- Operating system
- Device identifiers
- Referring websites
- Pages viewed
- Time spent on pages
- Clickstream data
- Date and time of visits
Product and Service Information
For connected products, equipment diagnostics, support requests, and maintenance services, we may collect:
- Device configuration information
- Operational data
- Error logs
- Diagnostic information
- System performance data
Communications
We may retain records of:
- Email communications
- Online forms
- Chat submissions
- Customer service interactions
- Event registrations
- Cookies and Tracking Technologies
Our websites use cookies and similar technologies to:
- Operate and secure our websites
- Remember user preferences
- Measure website usage
- Improve website functionality
- Analyze marketing performance
- Support advertising and remarketing activities
Cookies may be categorized as:
Essential Cookies
Required for website functionality and security.
Analytics Cookies
Help us understand how visitors use our websites.
Functional Cookies
Remember preferences and settings.
Advertising Cookies
May be used to deliver relevant advertising and measure campaign effectiveness.
Most browsers allow users to manage cookie preferences. Disabling cookies may impact certain website functionality.
- How We Use Information
We use personal information to:
Provide Products and Services
- Process orders
- Deliver products
- Register warranties
- Provide technical support
- Manage customer accounts
Operate and Improve Our Business
- Improve website functionality
- Enhance products and services
- Develop new offerings
- Conduct analytics and reporting
- Perform quality assurance
Communicate With You
- Respond to inquiries
- Send transactional communications
- Provide support updates
- Deliver product announcements
- Send marketing communications where permitted by law
Maintain Security
- Prevent fraud
- Detect unauthorized activity
- Protect company systems
- Enforce contractual rights
Comply with Legal Requirements
- Meet regulatory obligations
- Respond to lawful requests
- Protect legal interests
- Legal Basis for Processing
Where applicable, we process personal information based on:
- Your consent
- Performance of a contract
- Legitimate business interests
- Compliance with legal obligations
- Protection of vital interests and security
- How We Share Information
We do not sell personal information in exchange for monetary compensation.
We may share information with:
Service Providers
Companies that assist us with:
- Website hosting
- Data storage
- Payment processing
- Marketing communications
- Analytics
- Technical support
Authorized Distributors and Partners
Where necessary to:
- Fulfill orders
- Provide support
- Facilitate product installation
- Deliver services
Legal and Regulatory Authorities
When required by law or when necessary to:
- Protect rights and property
- Detect fraud
- Enforce agreements
- Respond to legal process
Corporate Transactions
Information may be disclosed in connection with:
- Mergers
- Acquisitions
- Reorganizations
- Asset sales
- Financing transactions
- Analytics and Advertising
We may use third-party services, such as Google Analytics and similar tools, to better understand website usage and improve user experience.
These providers may use cookies or similar technologies to collect information regarding website interactions.
We may also use remarketing technologies to display relevant advertisements on third-party platforms.
You may control advertising preferences through your browser settings or applicable platform controls.
- Email and Marketing Communications
If you subscribe to communications from Engage, we may send:
- Newsletters
- Product announcements
- Event invitations
- Promotional communications
You may opt out at any time by:
- Clicking the "unsubscribe" link in emails
- Contacting us directly
Even if you opt out of marketing messages, we may continue to send service-related communications.
- Data Retention
We retain personal information only as long as reasonably necessary to:
- Provide products and services
- Maintain customer records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Support legitimate business operations
Retention periods vary depending on the type of information and legal requirements.
- Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information from:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
While we strive to protect information, no security system can guarantee absolute security.
- International Data Transfers
Engage is headquartered in the United States.
Information collected through our websites may be transferred to, stored in, or processed in the United States or other jurisdictions where we or our service providers operate.
By using our websites or providing personal information, you acknowledge such transfers.
- Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:
- Access personal information we hold about you
- Correct inaccurate information
- Request deletion of personal information
- Request portability of certain information
- Limit certain processing activities
- Withdraw consent, where applicable
- Opt out of certain marketing communications
To exercise your rights, please contact us using the information below.
- U.S. State Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable laws, including rights to:
- Access personal information
- Correct inaccuracies
- Delete personal information
- Obtain a copy of personal information
- Opt out of targeted advertising
- Opt out of certain profiling activities
We will not discriminate against individuals for exercising applicable privacy rights.
Requests may be submitted using the contact information provided below.
- Children's Privacy
Our websites and services are intended for business and commercial users and are not directed toward children under 13 years of age.
We do not knowingly collect personal information from children.
- Third-Party Websites
Our websites may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites. We encourage users to review the privacy notices of any third-party websites they visit.
- Changes to This Privacy Notice
We may update this Privacy Notice periodically to reflect changes in our practices, technologies, legal requirements, or business operations.
The revised version will be posted on this page with an updated Effective Date.
- Contact Us
For questions regarding this Privacy Notice or to exercise privacy rights, please contact:
Engage Technologies Corporation
Attn: Legal Department
7041 Boone Avenue North
Brooklyn Park, MN 55428 USA
Email: info@engagetechnologies.net
Phone: +1 (763) 795-8856